Warning: Undefined variable $add_js in /home/xs241517/hikari-kyoen.com/public_html/en/includes/head.html on line 59
  • FAQ

    Here are answers to your frequently asked questions.

    <Common to All Programs>
    Is there an admission fee?

    In general, admission is free. However, some programs may require an admission fee.

    Will the event proceed as planned if it rains?

    In general, the event proceeds as planned. However, some programs may be canceled in case of rain.

    <Midosuji Illumination>
    Will there be parking facilities around the Midosuji Illumination area?

    There will be no dedicated parking lots for general visitors at the venue or its vicinity.
    We recommend using nearby paid parking lots or public transportation.
    (Please look for nearby paid parking lots on your own. Thank you for your kind understanding.)

    How do I access the Midosuji Illumination area?

    The Midosuji Illumination will span approximately 4 km from Umeda to Namba.
    Disembark at any station between Umeda Station and Namba Station on the Midosuji Line, and you will encounter the illuminations at all station exits.
    Please refer to the official website or guidebook to find your preferred spot.

    Will there be restrooms around the Midosuji Illumination area?

    There will be no dedicated or temporary restrooms for visitors at the venue or its surroundings.

    <OSAKA Hikari-Renaissance 2023>
    I am a wheelchair user. Are there any ramps? Which areas are accessible?

    Wheelchair users can access all areas, but depending on the programs you attend, there may be a need for some detours.
    Additionally, you can also use the wheelchair-accessible elevator at Yodoyabashi Station on the Osaka Metro Subway.

    Exit Route:
    Platform → Elevator → Chunan Exit → Elevator within the Keihan Midosuji Building → Ground Level
    Platform → Elevator → Chunan Exit → Elevator within the Yodoyabashi Mitsui Building → Ground Level

    Is there a restroom at the venue? Is it accessible for wheelchair users? Is there a diaper-changing station?
    The restroom at Osaka City Hall is available during the following hours: Weekdays: 6:00 to 10:00 P.M., Public Holidays: 4:00 to 10:00 P.M.
    The restroom is located on the 1st floor's east and south sides of Osaka City Hall, and it can be used by wheelchair users.

    The Rose Garden (East side of Naniwa Bridge/outside the venue) has two accessible toilets.
    The accessible toilets are multipurpose and thus have diaper-changing stations too.
    Will there be nursing rooms and first aid rooms?

    The nursing room is located near the south entrance on the 1st floor of Osaka City Hall. It is locked, so please inform nearby staff when you wish to use it.
    The first aid room is located near the Water Fountain in Nakanoshima Park, close to the main headquarters booth.

    Is there a rest area?

    Please use the lobby inside Osaka City Hall.

    <Lost and Found>

    We will keep lost items at the main headquarters (next to the security headquarters) until December 25th (Mon).
    However, valuable items will be delivered to Tenma Police Station at the end of each day's event.
    For inquiries about lost items, please contact the operations office's number.

    Is there a baggage storage service?

    Unfortunately, we do not provide baggage storage service.

    Will there be designated smoking areas?

    There will be no designated smoking areas within the OSAKA-Renaissance of Light venue.

    Can I bring pets?

    While pets are not strictly prohibited, we ask that you refrain from bringing them if possible.

    When do traffic restrictions start?
    Period: From December 14 (Thu) to December 25, 2023 (Mon)
    Time: 4:00 to 10:00 P.M. Area: From Kitahama 2 Intersection to Hokanagashibashi Bridge Intersection From Kitahama 2 Intersection to the northwest corner of Osaka City Hall

    *On December 17 (Sunday) and December 24 (Sunday), vehicle passage through the following road section will also be restricted:
    Time: 10:00 A.M. to 4:00 P.M.
    Area: From Tenma Police Station Intersection to Oe Bridge South Junction
    *After 4:00 P.M., only the above road section will be restricted.